Making your cover
Made to order · dispatch in 5–7 working days
Ready to Ship · dispatch in 1–2 working days
Dispatch is when your parcel leaves us. Delivery time comes after that.
Tracked delivery from Lithuania
All orders leave Lithuania with tracking. We email the tracking number after dispatch.
Tracked shipping. Shipping costs are calculated at checkout.
Lithuania: 1–3 working days.
Other EU countries: 5–10 working days.
United Kingdom: 7–14 working days.
Other supported destinations: 10–21 working days.
These are delivery estimates, not guaranteed arrival dates. Holidays, customs and local postal services can add time.
If your country is available at checkout, we can ship there. If it is not listed, contact us before ordering.
Customs and import charges
No customs duties apply to shipments within the EU. Outside the EU, your destination may charge duties, taxes or handling fees; these are the customer’s responsibility unless stated otherwise at checkout.
30 days after delivery
Standard covers without personalisation can be returned. That includes both made-to-order and Ready to Ship covers.
For our voluntary policy after the statutory withdrawal period, keep the cover unused, in its original condition and packaging, with proof of purchase.
Personalisation and custom sizes
Covers with a personal inscription, a non-standard size or an individually agreed construction cannot be returned simply because you change your mind. Choosing a standard size, leather, colour or elastic does not make a cover non-returnable.
Your statutory rights, including applicable EU withdrawal rights and rights if an item is faulty or not as ordered, remain unaffected. Reasonable inspection does not remove your statutory withdrawal right.
How to request a return
Open your order in your customer account to request a return. You can also email hello@slow-lines.com with your order number and item; a reason is optional for a change of mind.
We will provide the return details. Contacting us helps arrange the return; a statutory withdrawal does not depend on our approval.
Return postage is your responsibility for a change of mind. Contact us first if the item is faulty or we sent the wrong item.